Cookie Policy
Understanding how we use cookies to enhance your Costa Vida experience
1. Introduction
This Cookie Policy explains how Costa Vida ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at vidascosta.click (the "Service"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by posting the updated policy on our website.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information that is transferred to your device's hard drive and allow the website to remember information about your visit, such as your preferred language, login status, and other settings.
Cookies make it easier for you to use a website during future visits and help website owners understand how their site is being used. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Types of Cookies by Duration:
- Session Cookies: These are temporary cookies that are deleted when you close your web browser. They help us track your movement through our website during a single session.
- Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences for future visits.
Types of Cookies by Origin:
- First-Party Cookies: Set directly by our website and can only be read by us.
- Third-Party Cookies: Set by external services that we use on our website, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience with our food service:
- Essential Website Functionality: To enable basic features like page navigation, access to secure areas, and remembering your login status and cart contents.
- Order Management: To maintain your food orders in your cart, remember your delivery preferences, and streamline the checkout process.
- Location Services: To estimate delivery times and availability for your area, and to suggest the nearest Costa Vida locations.
- Performance Improvement: To analyze how visitors use our website and identify areas for improvement in our online ordering system.
- Personalization: To remember your dietary preferences, favorite menu items, and previous orders to provide a customized experience.
- Marketing and Communication: To deliver relevant advertisements about our menu specials, new locations, and promotional offers.
- Security: To detect and prevent fraud, protect against spam, and maintain the security of your account and payment information.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled. They enable basic functions like page navigation and access to secure areas.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Costa Vida | Manages user session and login state | Session | Browser session |
| csrf_token | Costa Vida | Security protection against cross-site request forgery | Session | Browser session |
| cart_session | Costa Vida | Maintains shopping cart contents | Persistent | 7 days |
| user_location | Costa Vida | Stores delivery location for service availability | Persistent | 30 days |
| consent_preferences | Costa Vida | Remembers your cookie consent choices | Persistent | 1 year |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users for 24-hour period | Persistent | 24 hours |
| _gat_gtag_UA_* | Google Analytics | Throttles request rate to analytics | Persistent | 1 minute |
| _gtm | Google Tag Manager | Manages marketing and analytics tags | Session | Browser session |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_preferences | Costa Vida | Stores dietary preferences and menu customizations | Persistent | 6 months |
| language_pref | Costa Vida | Remembers selected language preference | Persistent | 1 year |
| order_history | Costa Vida | Enables quick reordering of favorite items | Persistent | 90 days |
| notification_settings | Costa Vida | Manages push notification preferences | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Tracks visitors for advertising and analytics | Persistent | 3 months | |
| _fbc | Stores click ID for conversion tracking | Persistent | 7 days | |
| fr | Enables ad delivery and frequency capping | Persistent | 3 months | |
| IDE | Google (DoubleClick) | Registers unique ID for remarketing campaigns | Persistent | 1 year |
| test_cookie | Google (DoubleClick) | Tests browser capability to receive cookies | Session | 15 minutes |
5. Third-Party Cookies
We work with several trusted third-party services that may place cookies on your device:
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to help analyze how users use the site. You can opt-out of Google Analytics tracking by visiting: Google Analytics Opt-out Browser Add-on
Facebook Pixel
We use Facebook's advertising platform to deliver relevant ads to users who have visited our website. For more information about Facebook's use of cookies, visit: Facebook Cookie Policy
Google Ads
We use Google Ads for remarketing and conversion tracking. For information about Google's advertising cookies, visit: Google's Cookie Policy
Other Advertising Partners
We may work with other advertising networks and partners who use cookies to deliver targeted advertisements. These partners have their own privacy policies and cookie practices.
6. Cookie Duration
The duration for which cookies remain on your device varies depending on their type and purpose:
| Cookie Category | Typical Duration | Examples |
|---|---|---|
| Session Cookies | Until browser is closed | Login sessions, temporary cart data |
| Short-term Persistent | 1 day to 1 week | Cart persistence, recent searches |
| Medium-term Persistent | 1 month to 6 months | User preferences, location settings |
| Long-term Persistent | 1 year to 2 years | Analytics data, marketing preferences |
7. How to Manage Cookies
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to block or alert you about cookies, or delete cookies that have already been set.
Google Chrome
- Click the three-dot menu in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To delete existing cookies, click "See all cookies and site data"
Mozilla Firefox
- Click the menu button (three horizontal lines) in the top-right corner
- Select "Settings"
- Click "Privacy & Security" in the left panel
- In the "Cookies and Site Data" section, click "Manage Data"
- Select sites to remove cookies or click "Remove All"
- Adjust tracking protection settings as desired
Safari
- Click "Safari" in the top menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Choose your cookie and tracking preferences
- To remove existing cookies, click "Manage Website Data"
- Select sites and click "Remove" or "Remove All"
Microsoft Edge
- Click the three-dot menu in the top-right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Choose your preferred cookie settings
- To manage existing cookies, click "See all cookies and site data"
7.2 Opt-Out Links
You can opt-out of specific tracking services using these links:
- Google Analytics Opt-out
- Facebook Ad Preferences
- Google Ads Settings
- NAI Opt-out Tool
- DAA Opt-out Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie banner that allows you to accept, reject, or customize your cookie preferences. You can change these settings at any time by:
- Looking for the "Cookie Settings" link in our website footer
- Clicking the cookie icon (if present) on any page
- Clearing your browser cookies and revisiting our site
8. Consequences of Disabling Cookies
While you can choose to disable cookies, doing so may limit your ability to use certain features of our website:
- Essential Functions: You may not be able to log in, maintain items in your shopping cart, or complete orders
- Personalization: The website won't remember your preferences, location, or previous orders
- Performance: Some pages may load more slowly or not function properly
- User Experience: You may see repeated information requests and less relevant content
- Security: Some security features may not work correctly, potentially exposing you to risks
We recommend allowing essential cookies to ensure the best possible experience when ordering food through our website.
9. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
Our website does not currently respond to DNT signals, but you can use the cookie management options described above to control tracking on our site. We will continue to monitor developments in DNT standards and may update our practices accordingly.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in the cookies we use
- New regulatory requirements
- Updates to third-party services
- Improvements to our website functionality
When we make significant changes to this policy, we will notify you by:
- Posting a notice on our website
- Updating the "Last Updated" date at the bottom of this policy
- Sending an email notification (if you have provided your email address)
- Requesting renewed consent through our cookie banner
We encourage you to review this policy periodically to stay informed about our use of cookies.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Costa Vida
Email: [email protected]
Phone: +1 910-399-2961
Address: 522 S 3rd St, Wilmington, NC 28401, USA
For privacy-related inquiries, you can also use our contact form and we will respond within 48 hours.
12. More Information
For additional information about cookies and privacy, you may find these resources helpful:
- All About Cookies - Comprehensive information about cookies and how to manage them
- Your Online Choices - Information about online advertising and opt-out options
- ICO Cookie Guidance - Official guidance on cookies from the UK Information Commissioner's Office
- Chrome Cookie Help - Google's help page for managing cookies in Chrome
- Firefox Cookie Help - Mozilla's guide to cookie management in Firefox
Last Updated: January 15, 2026